![]() If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() ![]() It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We will deduct the cost of return shipping from your refund.įor returning goods that arrived damaged or the wrong item sent by us, we will cover the cost of return shipping as well as giving you an intact item or a full refund.Our policy lasts 30 days. Please print it out and affix to your package.įor returning undamaged and unused items, you are responsible for paying for the return shipping costs. Return ShippingĪfter you’ve submitted a return request to we will send you a PDF of a return shipping label. Please email within 30 days of receiving your product to begin the process. In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement. If approved, the money will be refunded to your original method of payment within two weeks. We’ll follow up with another email once the request has been processed to let you know if your return was approved. We will send you an email to confirm that we’ve received your item and are processing your request. Once we receive your returned item, our team will review your request and inspect the item. If you wish to return your item, we must receive your request within 14 days of the date you received your item. We do not accept returns for perishable items, intimate items, gift cards and beauty items. The product(s) must be in their original packaging, if applicable, in the same condition it was received. We’ll accept return requests for items that are unopened, unused, with the original tags still intact.
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